Only · Support
How can we help?
We’re a small team and read every message. If you’re having trouble with Only or have a question, reach out and we’ll get back to you.
Contact
Email support
Send us a note and we’ll respond as soon as we can, typically within a couple of business days.
support@viralapplabs.comFrequently asked questions
My alarm didn't ring. What should I check?
Make sure Only has notification permission, your device isn't in silent mode, and that any Focus or Do Not Disturb mode allows Only. Keep your device charged overnight, and avoid force-quitting the app before bed so your alarm can ring reliably.
How do I change my alarm sound?
Open the alarm you want to edit and choose a new sound from the available options, then save. New settings apply the next time the alarm rings.
Does Only require an account?
No. Only works without an account. Your alarms and settings are stored on your device.
How do I cancel a subscription or get a refund?
Subscriptions and purchases are managed through your Apple ID in the App Store. Refunds are handled by Apple according to their policies. You can manage or cancel anytime in your iPhone's Settings under your Apple Account.