Gravity · Support
How can we help?
We’re a small team and read every message. If you’re having trouble with Gravity or have a question, reach out and we’ll get back to you.
Contact
Email support
Send us a note and we’ll respond as soon as we can, typically within a couple of business days.
support@cancelsubscriptionsapp.comFrequently asked questions
How do I add a subscription?
Enter the subscription's name, cost, and renewal date. It takes seconds, and there is no account to create and no bank connection to set up.
Does Gravity connect to my bank?
No. Gravity is fully manual and private by design. There is nothing to link, so your financial accounts and card details stay private on your device.
Will Gravity warn me before a free trial converts?
Yes. Free trial alerts and renewal reminders notify you before a trial ends or a subscription renews, so you are never charged for something you meant to cancel.
Does Gravity cancel subscriptions for me?
Gravity gives you clear, step-by-step cancellation guidance for each service. You complete the cancellation with the provider, and Gravity shows you exactly how to do it.
What is Gravity AI?
Gravity AI is a built-in assistant you can ask about your subscriptions. It helps you understand your spending and surface opportunities to save.
Is my data private?
Yes. Gravity works without an account, your subscriptions are stored on your device, and there is no bank sync. We do not sell or trade your personal information.
How do I cancel a subscription or get a refund?
Purchases for Gravity are managed through your Apple ID in the App Store, and refunds are handled by Apple according to their policies. You can manage or cancel anytime in your iPhone's Settings under your Apple Account.
Gravity is a manual tool for tracking your subscriptions and is only as accurate as the information you enter. It does not connect to your bank or cancel subscriptions on your behalf. Always confirm charges and complete cancellations directly with each provider.